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Do You Notice Every Relevant Thing You See?
When your expectations get in the way, you may not notice what’s right in front of you. There’s been enough research done about cognitive biases that by now we all know we have them, even if we don’t...
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How to Look Beyond Your First Impressions of Employees
Some leaders believe they can size up employees and their work styles — even people who don’t report to them — based on how the employees look or seem. These leaders make assumptions along the lines of...
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How to Manage an Employee Who Cries Easily
This article originally appeared on hbr.org. Most managers feel uncomfortable when employees cry during business conversations. Many of us may recall a time we’ve cried at work, but for some people...
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What to Do If Your Boss Is Getting Forgetful
Leaders always have a lot on their minds, so perhaps they can be forgiven if they occasionally mistake a date or time, or don’t remember asking you to stop or start something. But a pattern of repeated...
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What You Should Do If You See Your Boss Is in Trouble
It’s a boss’s job to provide employees with direction and guidance, ensuring effective performance and development. That includes keeping employees safe within the organization and helping them do...
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Yes, You Need to Address the Problem of Employees’ Mental Health
If you work with at least five people, there is a high likelihood that one of them is suffering from some form of mental illness, according to data from the National Institute of Mental Health (NIMH)....
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What Should You Do When You Know a Project Is Bad?
Most projects and initiatives start out with carefully thought-out plans and a decent chance of success. But every once in a while, you get that sinking feeling that something is heading for a flop:...
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How to Retain and Engage Your B Players
This article originally appeared on hbr.org. We’ve heard for decades that we should only hire A players, and should even try to cut non-A players from our teams. But not only do the criteria for being...
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Surprising Reasons To Switch From Video-Conference To The Phone
This article originally appeared on Forbes.com The conventional wisdom is that when team members can’t be in a single location, video-conferencing is the next best thing to the face-to-face meeting....
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Here Is a New Way to Stop Saying “But”
A dear client and I were having a call the other day, discussing some development that one of his subordinates needed. “I’m going to tell her that this is good,” he said, “but I need her to do these...
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